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Accessibility elevator out of service, Mashtots Avenue 10 (Pak Shuka underpass)

The agency replied

Submitted on July 17, 2026

Destination: Active Citizen (Yerevan Municipality)

Tracking ID: 117533

Materials

Below is the author's own text. We publish it as filed, without edits to wording or spelling.

Не работает лифт для людей с ограниченными возможностями в переходе на проспекте Маштоца (Пак Шука). С обоих сторон.

Mesrop Mashtots Avenue 10, Kentron, Yerevan

40.178366, 44.504588

What the authorities have stated

What a body has put in writing about the problem itself: that it is there, that it is not, or that it belongs to someone else. Each statement is shown with the wording it was read from.

The problem was acknowledged on July 18, 2026.

  1. Confirms the problem is there

    Says it is theirs to deal with

    Yerevan Municipality, reply of July 18, 2026

    The authority's own wordingtranslated

What was promised

What the authority undertook itself — with the date it named, or without one. We keep these in view and come back to the case when a date arrives.

  1. No date named

    finish the work — no date named

    Yerevan Municipality, reply of July 18, 2026

    The authority named no date. We come back to this promise every 30 days, next on October 18, 2026.

    The authority's own wordingtranslated

    The condition it namedtranslated

Status History

At Active Citizen (Yerevan Municipality)

  • July 18, 2026
  • Response received10:20
    Field worker 1
  • Operator's response10:17

    Dear Citizen, We wish to inform you that the tender for elevator maintenance services, as envisaged under the 2026 program of the Office of the Head of Kentron Administrative District, has not yet been conducted. Once the tender process is completed, the issue will be resolved by the organization that wins the tender. We would further add that it is not possible to specify an exact timeframe for the completion of the works.

    Summary

    The tender for elevator maintenance services for 2026 has not yet occurred, so the non-functional accessibility elevators have not been repaired. The issue will be addressed by the organization that wins the tender, but no exact timeframe can be given for the repairs.

    In this answer the authority accepted that the problem is there — it is above, under “What the authorities have stated”.

    This answer named a date — it is above, under “What was promised”.

  • July 17, 2026
  • Picked up by the addressee15:50
    Field worker 1
  • Received, awaiting processing15:30
  • Accepted. Response due by 07/22/2026, 23:59

Yerevan for People review

Submitted07/17/2026, 15:29
Submitting...07/17/2026, 15:29
Approved07/17/2026, 15:29
In Review07/17/2026, 15:26

Picked up for review

Pending Review07/17/2026, 15:17

Report submitted