Anonymous, no sign-up

Spotted a problem? Show us! We'll do the rest.

A pothole, a broken bus stop, a car on the sidewalk, a dead tree. Send a photo, a video or just a description, and we'll file the complaint legally and submit it to the responsible authority.

Report a problem

Takes a couple of minutes.

Not sure it counts as a problem? Send it anyway — you've already done the hard part by noticing.

487 reports already in the works

We work anywhere in Armenia, not just Yerevan.

Authorities we work with:

Patrol Police
e-request.am
Active Citizen

"But is this even a problem?"

You get used to an inconvenience and it stops looking wrong. That is exactly why the noticing matters: you stopped where hundreds walked past. Whether it counts as a problem is not your question to answer.

Noticing is the hard part

Thousands of people walk past this every day and don't see it. You stopped. Everything after that — the rules, the wording, the agencies, the deadlines — is the boring part, and it's ours.

There is no such thing as too much

We would rather work through ten borderline cases than miss one real one. If it turns out no authority is responsible here, that's an ordinary outcome, not your mistake.

You don't need to know whose job it is

Sidewalk, tree, streetlight, parking, construction — each has its own recipient, and nobody is expected to keep track of that. We'll work it out and file where an answer is owed.

You'll see what came of it

Your link shows every step: where it went, what came back, when. It's your report, and it doesn't dissolve.

These are worth reporting too

Cafe tables taking up almost the entire sidewalk
A post or chain a shop used to claim the parking outside it
A right turn where cars keep coming while you have the green
Construction with no dust screen, dust carrying across the yard
A lift that has been "under repair" for two years
Icicles hanging over your building's entrance
A sidewalk that simply ends, leaving you on the roadway
A ramp too steep to get up or down

The list isn't exhaustive. If your case isn't on it, all the more reason to send it.

You're not alone here

Every day residents report problems and get answers. See what's already been put on the map.

487: reports filed
146: problems resolved
432: public reports

In progress
Verified on site
Reported done
Ended, nothing confirmed
Declined by agency
Rejected / not sent

Every pin is a real report.

How it works

From your photo to the authority's answer — and past it.

1
You show the problem
A photo, a video or just a few words: what and where. We'll help pin the exact address on the map.
2
We file the complaint
We word it legally, translate it if needed, and submit it to the right authority on behalf of the initiative.
3
We track the response
We follow the authority's reaction. If they go quiet, we remind and escalate.

Traffic violations work differently: a video has to be sent to the police within 7 minutes of filming, so you film it and send it yourself, from the vehicle section. Everything else takes a photo, and sometimes a description on its own is enough. How to film so the complaint sticks

An answer is not the end of the case

We're not a mailbox between you and the authority. Once a reply comes back, the slow part starts: reading what it actually says, counting the deadlines, holding on to the dates that were named, and going further when a case stops moving.

We read what the reply actually says

A reply is not yet a result. We work out what is in it: the problem acknowledged, declined, passed to another body, or answered beside the point. That reading goes on the case page, where anyone can see it.

The answer arrives in Armenian — you read it in your own language

Bodies reply in Armenian, usually as a scan of an official letter. We recognize the text, translate it into Russian and English, and publish it next to the original — in full, not as a retelling. Same for the correspondence on the case and for the status updates.

We count the statutory clock

A registered application has a legal reply deadline — 30 days from registration, extended only where the law allows. We count it for every recipient, allowing for non-working days and for any extension the body has taken. Silence is a fact of its own, and it can be challenged.

A date named becomes a promise on record

When a reply names a date — "in the second quarter", "included in the 2027 program" — we take it out of the text and keep it. When the date arrives we come back and write down what happened: done, done in part, or not done.

All promises from the authorities

When it stops moving, we go further

A new filing to the body above, setting out where we already wrote and what came back. The routes and the legal grounds are mapped in advance, so the next recipient isn't a guess.

We put it on the formal record

A report sent through an app binds no one: it carries no incoming registration number, so no deadline runs on it. Where that matters, we file the same demand as a formal letter — registered, with a statutory reply deadline and a right to challenge silence.

Every step stays visible

Sent, registered, passed on, answered, resolved — each step lands on the case page and in the public feed. If you left a contact, we write to you as it happens. Refusals stay on the record next to the wins.

Latest updates